A qualifying agent is a licensed contractor who allows a company to use their license to operate. While this is legal, it can pose significant risks to homeowners. The qualifying agent may be licensed but might have never actually been on a roof or know anything about putting a roof on—they can just study and pass a test.

Here’s why you should be cautious:

1. Expertise and Accountability: When the license holder is actively involved in day-to-day operations, it ensures that the company is run by someone who has not only passed rigorous tests but also has practical, hands-on experience. These tests cover essential areas beyond roofing, including ethics, business management, and employment laws.

2. Potential Red Flags: Companies using a qualifying agent might not be able to pass these comprehensive exams themselves. This could indicate a lack of necessary expertise or knowledge. Additionally, there may be other reasons, such as:

   • Criminal Background: The company might have individuals with past violations that prevent them from obtaining a license.
   • Out-of-State Operators: They might be from out of state and not familiar with local codes and regulations, which are crucial for compliance and safety.
   • Past Violations or Financial Issues: They might have a history of legal or financial problems that raise red flags.

3. Mitigating Your Risks: Investing in your home’s roof is a significant decision. You want to ensure that the people working on your home are trustworthy and qualified. Choosing a company where the license holder is involved daily helps mitigate risks and ensures adherence to local building codes and high ethical standards.

4. Legal and Financial Safety: If something goes wrong, having a directly accountable and present license holder makes it easier to pursue claims and hold the company responsible. This adds a layer of protection for your investment.

When it comes to protecting your home, choose a company where the license holder is actively involved in operations. It’s a sign of trust, expertise, and accountability.